Alight, Inc. has rolled out Alight Employee Onboarding (AEO), an innovative solution designed to revolutionize the onboarding experience. AEO aims to go beyond standard onboarding tools, enhancing employee benefits utilization and expediting new hires’ integration into productive roles swiftly. This solution catalyzes refining the overall employee experience and driving organizational success.
The challenges during the onboarding phase are numerous: reducing candidate ghosting, amplifying offer acceptance, boosting new hire engagement, and curbing attrition within the initial year. Employers also seek to streamline the cost-to-hire through automation, providing HR teams with more time and resources. Inefficient onboarding procedures, like burdensome paperwork and outdated training, can lead to frustration among new hires.
AEO stands out as a purpose-built solution that confronts these common challenges encountered by employers and employees during onboarding. Integrated into the Alight Worklife platform, AEO combines Click Boarding’s mobile-first onboarding tech with Alight’s personalized guidance solutions, creating a comprehensive benefits experience from pre-hire engagement to post-onboarding support. This solution offers an automated, personalized onboarding journey for employees, starting with an interactive view of their offer letters detailing compensation and benefits to boost engagement. Once the offer is accepted, employees undergo guided benefits enrollment, cultural education, and automated I-9 verification, and receive reminders throughout the process.
Employers have the flexibility to design and implement guided and automated workflows tailored to each employee in a self-service model. Optional upgrades to high-touch guidance are available through Alight Benefits Guidance, Alight Health Pro, and Alight Financial Advisors.
Colleen Pappas, vice president and enterprise solution leader at Alight, highlights AEO’s potential to positively impact employee growth and retention by providing an engaging and personalized onboarding experience. She emphasizes AEO as more than just a tool but a catalyst for enhancing overall employee experience and organizational success.
Besides benefiting employees, AEO empowers employers to increase pre-hire engagement, automate paperwork, enhance talent retention, facilitate seamless onboarding, deliver a mobile-first experience, and gain insights into the employee experience through data analytics. Mike Ehrle, CEO of Click Boarding, underscores the combined power of Alight and Click Boarding, aiming to address challenges like ghosting, turnover, HR time, and cost while crafting an exceptional onboarding experience for new employees.
